MELQ Manager Monitoring, Evaluation, Learning, and Quality

Job Position: MELQ Manager 
Work Location: Syria-Idlib-Maart Misreen
Work System: full time
Application closes: 22:00 PM on   Saturday 25/10/2025

Reporting to: Head Of grants and development

Only those who meet the conditions and job requirements will be contacted.

Purpose:
To lead the Monitoring and Evaluation function within the Development and Grants Department by establishing systems to track project performance, ensure quality implementation, generate evidence for reporting, and support strategic decision-making. The M&E Manager will also oversee research and quality control initiatives across all sectors.
 

Key Responsibilities:

1. M&E System Design and Oversight
-Develop and maintain M&E frameworks, plans, and tools aligned with project logframes and donor requirements.
-Coordinate with the Information Management Manager to streamline data flow, visualization, and analysis.

2. Baseline, Midterm, and Endline Evaluations
-Lead the planning and implementation of baseline studies for new grants and projects.
-Oversee midterm and endline evaluations to assess project progress, effectiveness, and impact.
-Use qualitative and quantitative methods to ensure robust and objective evaluations.
3. Monitoring of Outputs, Outcomes, and Impact
-Track project outputs and outcomes regularly against performance indicators.
-Conduct field visits and remote monitoring to verify data and assess program quality.
-Generate actionable insights to support adaptive management and risk mitigation.
4. Research and Assessments
-Design and lead operational research, needs assessments, and feasibility studies to inform program -development and donor proposals.
-Analyze and present research findings to guide strategic direction and proposal writing.
-Ensure all research complies with ethical and data protection standards.
5. Quality Control and Assurance
-Develop and apply data quality assurance protocols and performance verification procedures.
-Support the development of sector-specific quality benchmarks and implementation checklists.
-Conduct regular quality audits and provide feedback to program teams for continuous improvement.
6. Capacity Building and Support
-Train and mentor field  staff on M&E tools, indicator definitions, and reporting standards.
-Support program and grants teams in using M&E evidence to strengthen proposals and donor reports.
7. Reporting and Learning
-Produce high-quality M&E reports, analysis briefs, and summary dashboards for internal and external stakeholders.
-Lead internal learning sessions, post-implementation reviews, and technical debriefs with program, MEAL, and grants teams to capture practical lessons, identify gaps, and integrate findings into future proposals, donor reports, and strategic planning processes
-Support the integration of M&E findings into strategic planning, donor engagement, and project design.
8. Compliance and Accountability
-Ensure adherence to donor-specific M&E and reporting requirements.
-Work with the Accountability team to incorporate feedback and complaint mechanisms into the M&E cycle.
-Ensure evaluations meet sectoral and humanitarian standards

Qualifications

1- University degree at least.

2- At least Three years of work experience.

3- Excellent level of reading, writing and speaking in English.

4- Excellent skills in office programs, 

KoboToolbox

, data analysis, correspondence and cloud storage.

5- Ability to make decisions, solve problems and provide advice.

6- Ability to manage multiple tasks effectively.

7- Excellent written and oral communication skills.

8- Strong organizational skills and management experience

Insan Charity:

Insan Charity Organization is an independent local humanitarian organization established in early 2013 in Syria and licensed in Turkey in 2017.

It works to provide support to the displaced and people in need in northern Syria and works in several sectors, most notably food security, health and nutrition, in addition to emergency response, and works to provide service in a professional manner based on transparency and accountability to the affected population. It also works to strengthen support for vulnerable groups, especially women, children, and people with disabilities in society. Its mission is to care for the human being and work to protect him from all kinds of injustice and discrimination, and to provide all forms of support and assistance, and to inform him of his rights and qualify him to be an active member in life. It aims to support productivity and development work and qualify establishments and individuals to reach self-sufficiency.


We are committed to implementing the organization's policies within the project, and workers will be trained to adhere to these policies, including the Protection Policy, Code of Conduct, Sexual Exploitation Policy, and Due Care and Accountability guidelines.