Job description
Primary Function of the PositionFront line phone support for Customers, Field Engineers, and Sales Professionals. Professionally answer incoming calls, understand the customer’s needs and their environment to resolve Tier 1 customer issues. Accurately document reported complaints within CRM database. Understand processes and make recommendations to improve overall team efficiency and provide a superior level of customer support and satisfaction.Essential Job Duties
Provide intraoperative and non-intraoperative technical phone support to customers and field personnel including Sales, Service,
Responsibilities
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