Desired start date: 1/12/2025
Duration of the mission: 6 months renewable
Location: Damascus
SOLIDARITES INTERNATIONAL (SI) is an international humanitarian aid association which, since more than 40 years, has been providing assistance to populations affected by armed conflicts and natural disasters by meeting their basic needs for food, water and shelter. Particularly committed to the fight against diseases linked to unsafe water, the leading cause of death in the world, SI's interventions provide expertise in the field of access to drinking water, sanitation and hygiene promotion, but also in the essential area of food security and livelihoods. Present in 26 countries, the SI teams – 3200 people in total, made up of expatriates, national staff, permanent staff at HQ, and a few volunteers - intervene with professionalism and commitment while respecting cultural norms.
About the mission
Solidarités International operates in Syria since 2013 with a very diversified programs portfolio in Hassake & Raqqa (NES), Aleppo and Idlieb (NWS) governorates. To achieve its humanitarian objectives the mission employs 350 staffs and developed meaningful partnerships with international and local NGOs.
In NES, SI is one of the leading agencies in the WASH sector, responding to emergencies, protracted situations and recovery needs. The strategy is complemented with a significant FSL component, addressing market rehabilitations, business development and agriculture.
In NWS, SI operates in Idleb and Nothern-Aleppo with large WASH programs, with a focus in camps settings for IDP populations, and rehabilitation programs, especially after the earthquake. SI also responds to new emergencies, including regular displacements, natural disasters and epidemics.
SI is also heavily involved in humanitarian coordination, both at strategic and technical level with relevant fora and stakeholders, including key donors.
Since regime's change, SI is redefining it operational model as well as well as its geographical scope and programmatic priorities. The organizational set up is being deeply reviewed with a Damascus-based coordination office, the reshaping of the base level structure. Assessments are being carried out in new areas including rural Damascus, South, Aleppo and Hama and new partnerships are being envisioned. This is to ensure relevance and efficiency, maximize impact through secured access and more generally ensuring the mission remains fit for purpose in a quickly evolving environment. And this on-going transformation will be at the core of the new CD responsibilities.
General objective:
Under the supervision of the Deputy Country Director-Program, the IM Manager is in charge of setting up operational information systems (specifications, tools design, data centralization, quality assurance). He/she is in charge to train operational teams to use the tools and templates.
Upon requests, he/she is in charge to produce maps and to work on communication visuals and materials.
List of Main Tasks:
Strategic orientation
Participate in developing an information management strategy in accordance with SI’s policies and priorities for the intervention country
Participate in programming work
Information systems
Specify information systems for the different operational departments;
Design information systems and associated procedures ;
Update systems;
Support on archiving and backing up of program data (paper et digital);
Edit and provide information requested by program teams, respecting the appropriate formats (reports, maps etc.);
Work in collaboration with its counterparts in the other organizations
Data quality and protection assurance
Frame data entering in the appropriate software;
Provide ad hoc information and data analysis for the teams;
Assure data quality and security, especially the ones useful for external publication
Training and management
Identify technical training needs (entering, use of GPS) of operational teams;
Develop training tools;
Develop tools to evaluate the quality and impact of the training sessions;
Train the teams on using tools and data treatment with the support Departments (administrative, logistics)
GIS
Produce maps based on requests.
Reporting / communication
Participate in writing project proposals and reports’ paragraphs on information management
The main challenges:
- New team in Damascus with a recent structure and transition period
- 3 bases to supervise with different programming and capacities
Priorities for the 2/3 first months:
- Improve visuals for communication materials
- Set proper communication channels with the bases
Education & Experience
Bachelor’s in information management, Statistics, Geography, Computer Science, or related field.
2–3 years’ experience in data entry, reporting, monitoring & evaluation, or coordination support roles (preferably within NGOs).
Technical Skills
Microsoft Excel (formulas, pivot tables, charts), including questionnaire design in MS Excel.
Practical knowledge in Kobo Toolbox / ODK data collection platforms
PowerPoint and Word for reporting and presentations
Certificate in GIS (QGIS, ArcGIS), database management, or data visualization (Power BI, Tableau) is preferred.
Excellent command of PowerBi (including DAX and Power Query)
Experience in managing information systems and ensuring data protection.
Transversal Skills
Excellent coordination skills and enthusiasm for working with a multicultural team
Strong analytical, problem-solving, and decision-making capacity with a collaborative approach
Ability to travel regularly for field visits
Experience working with or through partners
Strong time management skills, with the ability to prioritize tasks and meet deadlines efficiently
Solid understanding of day-to-day project management in humanitarian and/or development programs
Self-motivated, with the ability to work independently and with minimal supervision
Proven diplomatic and interpersonal skills
Training and capacity-building skills, with the ability to design and deliver learning sessions.
Experience in managing and supervising a team.
Language:
English fluency is mandatory.
Arabic is mandatory
SI will provide a monthly base salary of $2,070, along with a comprehensive benefits package.
Monthly based
Syria
Syria
